Park Mark Plus awarded to Stevenage Railway North car park

Stevenage Borough Council once again demonstrates the highest standards across its parking operations as its new Railway Station North car park has been awarded the Park Mark Plus award, the first car park in Hertfordshire to receive this.

Park Mark Plus is a comprehensive assessment demonstrating the highest quality of today’s modern car parks in services, operations, design and build.  To achieve the award, car parks must demonstrate a wide range of responsibilities.

Building on the well-regarded Safer Parking Scheme’s Park Mark award, Park Mark Plus recognises only the highest quality car parks. The Railway North car park in Stevenage opened in May 2023.  Adjacent to Stevenage Railway Station, the car park provides 622 spaces, an increase from the previous car park that had 339 spaces. There are 30 blue badge spaces, as well as 30 spaces that are available for electric vehicle charging. There is CCTV in the building and cashless pay machines. There is secure storage for 80 bicycles in a dedicated, covered space adjacent to the car park. The car park built by contractor Huber has no columns, which greatly aids vehicle movements.

The award of Park Mark Plus demonstrates that its facility provides police-approved accredited parking, and has reached the standards of the Disabled Parking Accreditation and a range of environmental, structural, operational and customer services criteria. This is a fantastic achievement and recognises that Stevenage Borough Council has parking facilities with measures in place that actively deter crime and the fear of crime in car parks.

Cllr Richard Henry, Leader of Stevenage Borough Council, commented: “We strive for excellence in all projects that we deliver and being awarded the Park Mark Plus accreditation is a testament to the fantastic team who helped to deliver this facility. Our transport infrastructure needs to be modern and meet the needs of the consumers of today, and the car park certainly achieves this. It is a real honour to be the first car park in Hertfordshire to have achieved this accreditation and my thanks go to everyone who made this possible”.

The car park received funding from the Government’s Towns Fund. Stevenage Development Board secured £37.5m, the second joint highest bid in the country. £1.1m was contributed as part of the multi-million-pound Growth Deal funding secured by Hertfordshire Local Enterprise Partnership (LEP) for Stevenage regeneration.

Adrian Hawkins OBE, Chair of Hertfordshire LEP and Stevenage Development Board, said: “Stevenage Development Board brings together diverse stakeholders to take forward a clear vision for the town. We want our town to be a top destination to live, work and visit. This car park, together with the new bus interchange and improved sustainable transport links, acts as a central gateway to our STEM city, widening opportunities and access for all. We are delighted to receive this award.”

Cllr Lloyd Briscoe, Executive Member for Economy and Transport at Stevenage Borough Council, said, “Stevenage town centre is being transformed and a key part of this is making our town centre accessible and linking different modes of transport. This accreditation recognises the standards that are included within the car park to make it safe, accessible, and well maintained for our residents, communities, businesses, and visitors.”

Chief Inspector Graeme Walsingham said, “The regeneration of the town is an exciting project and has our full support. We will continue working with our local partners to help keep the area a safe place to live, work and visit.”

Mark Montgomery, Crime Prevention Design Officer/Designing Out Crime Officer, Hertfordshire Constabulary said, “It is a pleasure to work with Stevenage Borough Council on their regeneration projects and I am especially pleased to see that not only did they achieve The Safer Parking Park Mark award, they have also won the distinction of achieving the first Park Mark Plus award within Hertfordshire. Another first for Stevenage.”

Antony Powell, BPA Area Manager said, “Many congratulations to Stevenage Borough Council in gaining Park Mark Plus accreditation for the new Railway Station North multi-storey car park. Everyone involved in the design, construction, management and operation of this excellent facility should be proud of this achievement.”

For more information visit www.britishparking.co.uk/Park-Mark-Plus

To find Park Mark awarded car parks visit www.parkmark.co.uk

 Photo left to right:

  • Chief Inspector Graeme Walsingham, Hertfordshire Constabulary
  • Cllr Richard Henry, Leader of Stevenage Borough Council
  • Cllr Lloyd Briscoe, Executive Member for Economy and Transport at Stevenage Borough Council
  • Adrian Hawkins OBE, Chair of the Hertfordshire LEP and Chair of the Stevenage Development Board
  • Mayor of Stevenage, Cllr Myla Arceno
  • Inspector Nick Redfearn, Hertfordshire Constabulary
Multi-Storey Car Park adjacent to Stevenage Railway Station opens

The new multi-storey car park adjacent to Stevenage Railway Station is open. The car park is operational 24 hours a day and is a long stay car park.

The new car park provides 622 spaces, an increase from the previous car park that had 339 spaces. There are 30 blue badge spaces, as well as 30 spaces that are available for electric vehicle charging. There is CCTV in the building and cashless pay machines.

In addition to vehicles, there is secure parking for 80 bicycles in a dedicated, covered space adjacent to the car park. There is also space for three larger cycles. This facility is being run by Spokesafe.

A series of Frequently Asked Questions will provide you with information on the facility, including the cycle storage. Please see these below.

Q: What is the tallest vehicle that can enter?

A: The car park has a height restriction of 2.2 m. Vehicles over this height can park in the Railway South car park.

Q: How many electric vehicle points are there?

A: 30 spaces will be immediately available for use by electric cars. There are further car parking spaces that have the necessary infrastructure to be converted to electric vehicle spaces as the demand increases.

Q: How do you pay for electric vehicle charging?

A: Payment is taken through the Blink Charging – EB Go! app, using the same provider as at St George’s multi-storey car park, The Forum car park and on-street on Swingate.

Q: Will the charging points charge all electric vehicles?

A: The charging points will give a charge at up to 7kW via a type 2 socket which is compatible with almost all EVs on the market.

Q: Where are the blue badge spaces located?

A: The blue badge spaces are split across different levels, with most of the spaces at ground level. The car park has two lifts to allow movement between floors. The spaces are located as close as possible to the lifts.

Q: What hours will the lifts be in operation?

A: The lifts are in operation during train running times.

Q: Are there columns throughout the car park?

A: No, the car park contains no columns. This design creates more unobstructed space for individual cars and to allow ease of parking and manoeuvring.

Q: Where is the entrance and exit?

A: The entrance and exit to the car park is on Lytton Way, as it was with the former surface level car park. There are two entrance barriers and two exit barriers.

Q: Does the car park use chip coins like the others in the town?

A: No. The car park uses licence plate registration. This system calculates how long a car has been in the car park without the need for chip coins.

Q: How much does it cost to park?

A: The parking costs are available here: Parking (stevenage.gov.uk). Parking charges are reviewed for all car parks annually.

Q: How do I purchase a season ticket?

A: Information about purchasing a season ticket can be found on our website: Car Park Season Tickets (stevenage.gov.uk)

Q: I have been using a season ticket in another car park. Will it transfer across?

A: As long as the appropriate details have been provided to our car parks team, this will transfer across to the new car park.

Q: Where do taxis collect people from?

A: The taxi rank remains in its usual location and pick-ups and drop offs are not affected. You cannot pick up and drop off in the new car park site.

Q: Are the two-tier cycle stands remaining?

A: The two-tier cycle stands within the taxi rank location remain as they are.

SPOKESAFE SECURE CYCLE STORAGE

Q: What is Stevenage Railway North Secure Cycle Parking?

A: Stevenage Railway North Secure Cycle Parking provides a safe place for bikes to be left, in a secure storage facility operating 24 hours a day, seven days a week. There are 80 spaces available, along with 3 spaces for larger bikes. The facility is covered to protect bikes from the elements.

Specialist operator Spokesafe will manage the storage through its purpose-built app.

Spokesafe provide cyclists with access to a network of secure places to park. The Stevenage facility accepts bikes only, with three spaces for larger cycles.

There is a repair stand available next to the storage.

Stevenage Railway North Secure Cycle Parking (spokesafe.com)

Q: Where is it located?

A: The secure cycle parking is located at the pedestrian entrance of the new multi-storey car park, which is opposite the bottom of the stairs as you exit the railway station towards the taxi rank.

Q: When is it open?

A: The cycle parking is now open. It will be open 24 hours a day, 7 days a week, all year round.

Q: How does it work?

A: Cyclists can gain access to the facility via the Spokesafe app, which you will need to sign up to. When you would like to park your bike, log into the app to request a code to gain entry to the building via a keypad. You should still bring a lock to secure your bike to the stand.

Q: What is the price?

A: Membership costs £10 a month or £1 per day for Pay As You Go bookings. Monthly memberships provide unlimited access to the facility.

Q: Where do you subscribe?

A: You can sign up at www.spokesafe.app. Please note this will require a form of photo ID to complete the registration. All members receive full access instructions once they have signed up.

Q: Do I get a reserved space?

A: Membership provides users with access to the facility and you are not allocated a reserved space. However, Spokesafe monitor usage levels closely and will pause taking on new members should the facility be regularly full.

Q: How long can I leave my bike in the facility for?

A: Bicycles can be left for up to 1 month. Bike dumping is something that Spokesafe monitor. When signing up you will add your bicycle to Spokesafe’s database, and the owners of any bikes which appear to be abandoned will be contacted. If Spokesafe do not hear back from you, the bike will be donated to charity.

Q: What happens if I need help accessing the facility?

A: For general enquiries & questions, please email [email protected].

Spokesafe operate a 24/7 emergency helpline where you can speak to a friendly member of their team straight away. The number is 020 3488 0060.

Construction work set to begin on new multi-storey car park

Construction is set to begin on a new £9m multi-storey car park for Stevenage. The new car parking facility, to be built on the existing Railway North car park, is being delivered by specialist contractor Huber and was granted planning permission by Stevenage Borough Council in January 2022.

The new parking facility will deliver an increased number of spaces on this site. 622 spaces will be provided – up from 339 on the existing car park – and includes 30 blue badge spaces. Initially 30 spaces will be available for electric vehicles, with capacity to increase charging facilities significantly as demand increases. Secure parking for 80 bikes is included as part of the scheme.

The design of the car park highlights some of the best features of the town, creating a unique car park to support commuters and residents, and the economic growth of Stevenage.

Cllr Sharon Taylor OBE, Leader of Stevenage Borough Council said: “This is a hugely exciting development for Stevenage. Situated at the gateway to the town, we are creating a car park to support commuters and residents and providing an improved experience for those using the facilities. By future proofing the scheme, we are responding to changing customer requirements. The new car park on this site will perfectly complement the Bus Interchange and offer a number of ways for people to travel”.

The construction work means that the Railway North car park will be closing on Monday 23 May, for approximately a year. There is alternative parking provision within the town, and it is recommended to park at St George’s Way Multi-Storey car park (SG1 1EP) or Westgate Multi-Storey (SG1 1QR) car park during this closure.

Cllr John Gardner, Executive Portfolio Holder for Regeneration & Environment at Stevenage Borough Council said: “We understand that there will be a degree of frustration that we are closing the Railway North car park, and we would like to reassure residents that there is alternative parking provision in the town. Our town centre is being transformed through a £1bn regeneration programme, and as part of this, we want to ensure that our town centre is as accessible as possible and that people have travel choices when visiting the town.”

Huber is a specialist Multi storey car park design and build contractor working across the UK with variety of public and private development. Tomer Meirom of Huber said: “We are very excited to take part in the regeneration of Stevenage, the plans are grand, and we are proud to have been chosen to design and build this unique facility in such pivotal place in town. We hope to keep the disturbance to the public to the minimum necessary.”

These improved facilities will offer more for those using the railway station and improve the gateway to Stevenage. Together with the Stevenage Bus Interchange, this development will help to create a sustainable travel hub. By investing in sustainable facilities, including car parking for electric vehicles, secure storage for bicycles and the easy connection to the new bus interchange, people will have choices about how they travel.

Boost to parking as funding secured to deliver new car park

Stevenage Borough Council and the Local Enterprise Partnership have secured over £1m worth of funding through the Government’s Growth Deal 3 (GD3) programme to develop a new multi-story car park in the town centre and to facilitate vital enabling works to support regeneration plans.

Parking availability has been raised as a concern in the various consultations the council and its partners have held in recent years. The new facility will be based to the North of the Railway Station and will act as a sustainable transport hub including secure cycle storage and car parking, linking to the Railway Station and new Bus Interchange.

It will help to manage the future growth in demand for parking created by the ongoing 20-year, £1bn regeneration programme in the town centre and will provide additional spaces for both commuters and people living and working in Stevenage. The scheme will also help to cover the loss of existing surface car parks that are being redeveloped as part of the wider regeneration programme.

The development has been funded through the Growth Deal 3 programme put forward by the government which Stevenage Borough Council and the LEP have bid for. This is the second Growth Deal the council has successfully bid for in recent years, with funding from Growth Deal 1 being invested into a variety of public realm improvements such as the redevelopment of Market Place and the Town Square along with acquiring additional land in preparation for future regeneration programmes

Leader of Stevenage Borough Council, Cllr Sharon Taylor OBE, said.

“We recognised the need for new facilities and have put together bids to secure funding opportunities meaning these developments, like our wider regeneration programme, come at no additional costs to residents. The sustainable hub will also benefit the greater number of people who are cycling or walking to the station or to the various employers based nearby. And, with more people living and working in the town centre in the future, we know there will be a need for additional parking. It may not be the most exciting of all our upcoming programmes, but it’s key to unlocking additional growth and investment in Stevenage.”

You can find out more about the ongoing regeneration programme at www.Stevenage-Even-Better.com