Expansion of Co-Space in Stevenage completed

20 FEBRUARY 2025

Works to expand the premises of flexible office space provider Co-Space in Stevenage Town Centre have been completed.

In 2021, the council converted under-used commercial space into flexible office space for a range of businesses, from single-person start-ups, to established financial services providers. The facility, managed by Co-Space, brought over 300 jobs into the town centre.

Following huge success, the space has now expanded into the neighbouring Town Square Chambers that preside over Event Island. Funded through government’s Towns Fund using funding secured by The Stevenage Development Board, the facility has delivered an additional 900sqm of quality office space to the town centre – equivalent to 150 desks. This encourages new business and associated footfall and spend to the town, whilst refurbishing an ageing building with a 24-hour operator.

Cllr Lloyd Briscoe, Cabinet Member for Economy, Skills and Transport, comments: “Stevenage Town Centre is undergoing a transformation, introducing a greater mix of uses to benefit both residents and businesses. This includes increasing commercial space, including flexible options to allow businesses to flourish within the town. We are delighted that Co-Space, offering desks and meeting spaces in a smart and spacious interior, have chosen to expand their premises here. This delivers local benefits such as an increase in spend within the town. As Stevenage continues to evolve, we welcome this expansion and thank all of our partners who have helped to deliver this”.

Adrian Hawkins OBE, Chair of the Stevenage Development Board, adds: “The expansion of the Co-Space facility in Stevenage is clear proof that our plans for regeneration of the town are having a positive impact. Refreshing 1950’s buildings is highly sustainable, truly cost effective given the benefit derived and supports the provision of shared office space that is required in the modern age.

“Co-Space has demonstrated a distinctive style for this service and the council has moved quickly and efficiently in the direction of market demand. This extension is yet another example of our commitment to regeneration and supporting residents and businesses”.

Operator Co-Space run offices in Reading, Milton Keynes and Stevenage, with a St Albans office opening soon.

William Stokes, CEO and Co-Founder of Co-Space, adds: “We’re excited to work in partnership with Stevenage Borough Council and ASHE once again to expand our current Co-Space offering, and support the facilitating of 200 new job roles right in the heart of Stevenage. We’re grateful for everyone’s hard work pulling this project together and ensuring we’re able to support local businesses to grow and thrive.”

Delivered by contractor Ashe Group and as part of social value, throughout the construction two previously out of work individuals have been employed and donations made to local charities.

Andrew Morris, Business Development Director at Ashe Group, comments: “Ashe is delighted to have been asked back to undertake the next phase of refurbishment at the Co-Space facility in Stevenage. Being a local contractor, our focus has been on employing local people through our supply chain partners, ensuring that money generated by the construction project is recycled into the local economy.

“It has also allowed us to take on unemployed local people, give them training and prepare them for a future in construction. We have visited local schools and supported local charities as part of our social value commitments for this scheme.

“When complete the project will continue to support the local community in providing an outstanding working environment that will allow businesses to thrive.

“We are incredibly proud assisting in the regeneration of the heart of Stevenage and look forward to future opportunities to continue the good work being undertaken by all partners.”

Have Your Say on updated designs for a new Sports & Leisure Centre

WEDNESDAY 19 FEBRUARY 2025

In late 2024 Stevenage Borough Council shared initial designs to seek feedback for a proposed new Sports & Leisure Centre in the town. This new facility will bring together sports, leisure and swimming facilities under one roof, whereas they are currently provided at Stevenage Arts & Leisure Centre, and Stevenage Swimming Centre.

The council would like to thank everyone who shared their views or came to see the project team at in-person sessions. Having reviewed the feedback, we are asking local communities, residents and businesses to share their views again on updated designs.

The health and wellbeing of Stevenage residents is a key priority for the council and this facility is designed to allow the community to access and enjoy sports and leisure activities in a purpose-built building.

The proposals are available to view online via the Stevenage Even Better website (Sports & Leisure Centre – Stevenage Even Better : Stevenage Even Better) and Stevenage Borough Council website (New Sports & Leisure Centre for Stevenage) including a feedback form where you can leave your feedback. Hard copies of these are also available to complete at Stevenage Swimming Centre and Stevenage Arts & Leisure Centre, in the gym reception.

If you would like to speak to a member of the project team, a series of drop-in sessions are taking place where you can view the designs and discuss the proposals:

  • Saturday 22 February, 12:00 – 14:00, Westgate Shopping Centre (opposite River Island and Walkwel)
  • Monday 24 February, 18:30 – 20:00, Stevenage Arts & Leisure Centre (gym reception)
  • Wednesday 26 February, 12:00 – 14:00, 21 Town Square (former McDonalds Unit)
  • Saturday 1 March, 10:30 – 12:30, Stevenage Swimming Centre
  • Monday 3 March, 18:30 – 20:00, Stevenage Arts & Leisure Centre (gym reception)
  • Wednesday 5 March, 12:00 – 14:00, Westgate Shopping Centre (opposite River Island and Walkwel)
  • Saturday 8 March, 10:30 – 12:30, Stevenage Swimming Centre

The closing date for sharing your comments is Sunday 9 March at 5pm.

Cllr Loraine Rossati, Cabinet Member for Culture, Leisure and Wellbeing, said: “I would like to thank everyone who shared their feedback on the initial designs, which has been largely positive. Your views have been heard and we are working hard to progress a facility that allows the vast majority of people to participate in sports, leisure and wellbeing activities. Whilst we will accommodate as much as we can, this is designed to be a general facility and we will not be able to include all specialist sports. There are other facilities in the town for these and we will work with local clubs if they wish to transfer elsewhere. I encourage our residents and businesses to engage with the next set of designs as we continue to work together on this exciting new offer for the town”.

The project will be partially funded through the Government’s Towns Fund. The Stevenage Development Board secured £37.5m in March 2021, and a proportion of this will be used for this new facility.

Adrian Hawkins OBE, Chair of the Stevenage Development Board, commented:

“The proposed new Stevenage Sports & Leisure Centre will be delivered using funds from the Stevenage Development Boards successful application to the Governments Town Fund. We are delighted to be bringing this spectacular project to fruition with the great support of Stevenage Borough Council.

“We have been absolutely delighted by the overwhelming interest of the public in the latest consultation and the constructive views which have been expressed by everyone.

“The proposed new Sports & Leisure Centre will be a modern, state of the art facility with activities including swimming, studios, gym, flexible sports and leisure space. The public response has so far been very supportive and we have also been pleased to see the community engage with the proposals.

“The Stevenage Development Board and the council is committed to providing only the best sports and leisure facilities for the people of the town and we are ensuring that it will be a facility that everyone can use and be proud of”.

Morgan Sindall Construction, experts in building leisure facilities, have been appointed to help deliver the Sports & Leisure Hub whilst architect FaulknerBrowns are designing the facility. The upgraded services will be managed by Everyone Active, a specialist leisure operator who operate the council’s leisure facilities within the town.

Further information can be found on the Stevenage Even Better website: stevenage-even-better.com/.

Stevenage Stories at the heart of new artwork for Stevenage Bus Interchange

Local artist Donna Reeves, who has been commissioned to create a new, permanent piece of public artwork for the entrance of the Stevenage Bus Interchange, is asking the local community to continue to share their memories for inclusion within a mosaic sculpture.

Over the last few months, Donna has been working with Junction 7 Creatives (J7C) to collate stories from the communities in Stevenage. Memories shared, which include what brought people to Stevenage and their favourite things about the town, are now being used to create mosaic images to cover the sculpture.

Donna is giving local people the opportunity to have a keepsake or trinket embedded in the artwork. Items measuring 5x5cm, are weatherproof, made of a lasting material and importantly linked to a story in Stevenage, can be donated to be either embedded or imprinted into the artwork.

Those who wish to share their stories or donate an item should visit Junction 7 Creatives on the Town Square on Saturday 14 December between 11am and 4pm.

Donna Reeves comments: “Community art has to be inclusive for it to truly belong to the people of the area. To help achieve this for the community of Stevenage we want to collect a wide range of their personal stories and keepsakes that we can incorporate into the sculpture. For example, my grandpa moved our family from London to Stevenage when he took a position at British Aerospace working on Concorde. I have fond memories of my granny Mabel serving me tea, so one of her teacups will be cut to form part of the decorative mosaic work on the sculpture. We are asking for the community to share a part of themselves because we want this to be built from their memories and experiences. So please come and share your stories with me”.

Cllr Loraine Rossati, Cabinet Member for Culture, Leisure and Wellbeing, added: “Our communities are at the heart of our town, and their stories and experiences are what have shaped Stevenage to become the place it is today. This new piece of artwork is designed to be owned by the people of Stevenage, and we encourage people to share their stories and any keepsakes they are comfortable to so our history can be enjoyed by all.”

The commission forms part of the UK government’s Towns Fund grant to Stevenage, through the Stevenage Development Board. Stevenage received £37.5m in March 2021.

Adrian Hawkins OBE, Chair of the Stevenage Development Board, commented: “The Stevenage Development Board were provided with a responsibility to assist with the regeneration of Stevenage which includes skills development, facility improvement, safer more pleasant environments, a responsibility for the Towns heritage as the FIRST New Town which includes encouraging our residents to consider what we own and to develop new pieces of art for everyone’s enjoyment. The Bus Interchange is always busy as our residents go about their day to day business and trips and we have a fabulous opportunity to create a wonderful new piece of artwork in this area which in time will become an even busier thoroughfare”.

Donna’s artwork will be a mosaic sculpture directly in front of the entrance to the Stevenage Bus Interchange, bordered by two public thoroughfares running north towards Six Hills Way and east towards the Railway Station – a highly prominent location where it will be seen and experienced by hundreds of people every day as part of their journeys through the town.

You can find out more about Donna on her website: www.andbydonnareeves.com.

The Stevenage Bus Interchange commission is intended as a pilot for a wider series of public art commissions to follow.

Sish Lane Underpass transformed

The underpass at Sish Lane, part of a key travel route between Stevenage Old Town and Stevenage Town Centre, has been transformed with the introduction of a new piece of urban artwork.

The community were asked to share their memories to form part of this latest feature. The artwork depicts scenes from both the Old Town and New Town, alongside these memories from the past and iconic features of the present. This underpass is the latest to be improved as part of a collaboration between Stevenage Borough Council and Hertfordshire County Council.

Cllr Richard Henry, Leader of Stevenage Borough Council, comments: “Stevenage Old Town is just as important as the New Town and has a wealth of heritage that deserves to be celebrated. Not only does this artwork provide a warm welcome to those travelling by foot or bike to or from the Old Town, but it also connects our past and present through a series of images that celebrate Stevenage as a whole. We are delighted with how all of the urban artworks across the town have been received and we look forward to the programme continuing throughout the borough”.

Cllr Loraine Rossati, Cabinet Member for Culture, Leisure and Wellbeing at Stevenage Borough Council, comments: “Connectivity is a key focus of this programme of underpass artworks, linking different areas throughout the borough with fun and expressive artworks that encourage people to use our underpass network. As this latest unveiling depicts, we have so much history in the town to be celebrated and this has been perfectly captured in this latest mural. We hope that everyone enjoys the scenes and that this brightens up journeys as the underpass is used”.

The project has been funded by the Stevenage Development Board through the UK Government Towns Fund, of which Stevenage received £37.5m in March 2021. Part of the funding is allocated to improving cycling and pedestrian connectivity, and artworks to the underpasses and cycleways throughout the town are a key part of this.

Chair of the Stevenage Development Board Adrian Hawkins OBE added: “We are delighted with the latest urban artwork which has been created at the important Sish Lane underpass travel route. It has always been a key part of the joining of Stevenage Old Town and Stevenage town centre and its design and completion has been made possible by both the joint working of Stevenage Borough Council and Herts County Council and the input of the Stevenage Development Board.

“Such collaborative working, which has also included the Towns Fund, shows that all parties are working together for the best interests of Stevenage in this regeneration.”

Cllr Phil Bibby, Executive Member for Highways and Transport at Hertfordshire County Council, commented: “This is another example of Hertfordshire County Council working in partnership to brighten up some of our subways. I am delighted with the result here, and hope it will encourage more people to walk, wheel and cycle, contributing to our vision for a cleaner, greener, healthier Hertfordshire. My sincere thanks goes out to all that helped bring this project together.”

Hertfordshire-based street artists MurWalls have designed and painted the underpass.

Car park to temporarily close to facilitate new development

TUESDAY 17 SEPTEMBER 2024

Swingate car park in Stevenage Town Centre will be closing from Monday 7 October in order to facilitate the development of the neighbouring Swingate House site.

This closure marks the next stage towards the start of the wider SG1 programme. There is alternative parking provision within the town, including St George’s Way Multi-Storey Car Park (SG1 1EP), that can be used during this closure. Neighbouring properties who use the Swingate Car Park have been contacted separately.  The car park is expected to be closed for at least two years.

The car park will reopen when the new development has been built and will have improved lighting and better access.  The car park will be used as a site compound during the development, secured by hoarding around the site. The access road (spur road), located between the site and acting as the entrance to the car park, will also be closed and will move slightly as part of the works.

The former Swingate House site forms part of the wider SG1 masterplan for Stevenage Town Centre, which in its entirety will deliver new homes, jobs, office and retail space, alongside new public spaces. This specific site will deliver 261 new homes and a ground floor café unit.

Cllr Richard Henry, Leader of Stevenage Borough Council, commented: “The SG1 masterplan will be transformative for Stevenage, and is a key part of the next stage of the town centre regeneration story to continue to deliver a thriving town for people to live, work and visit. We understand that there will be a level of frustration that the car park has to close, and we would like to reassure residents and visitors to the town that there is alternative parking provision across a number of other car parks”.

The site is being brought forward by Mace, in partnership with Stevenage Borough Council.

All construction activity will take place within the extended hoarding line and the impact to traffic using the surrounding roads will be minimised.

Information on Stevenage car parks can be found via Find a Car Park (stevenage.gov.uk).

Stevenage welcomes new development with topping out ceremony

The Guinness Partnership, one of England’s largest housing associations, held an event to celebrate topping out of the first phase of their development at the former Matalan site in Danesgate, Stevenage – a development which will eventually provide 526 new homes.

To mark this important occasion, Kevin Williams, Group Director of Development and Commercial Services at The Guinness Partnership, was joined by Stephen McPartland MP, Cllr Jeannette Thomas, the Deputy Leader of Stevenage Borough Council, Cllr James Brown, the Deputy Mayor of the Council and Cllr Sandra Barr along with Mick Laws, Regional Managing Director from Lovell Partnerships – the appointed contractors.

The development at the prominent town centre site was granted planning permission in 2021 by Stevenage Borough Council for the provision of a new high quality residential community, designed by award-winning architects Maccreanor Lavington.

The overall plan involves the construction of 526 one and two-bedroomed apartments along with 739 sq. m of flexible commercial space located at street level which aims to create active street frontages.

With funding from Homes England, the first phase of development consists of two buildings providing 143 one and two-bedroomed apartments. All the new homes will be offered as affordable tenures, including social rent, providing new and much needed low-cost homes in the heart of Stevenage.

Kevin Williams, Group Director of Development and Commercial Services at The Guinness Partnership said: “Topping out is a significant milestone in the regeneration of this site which will bring 526 new homes to Stevenage, and we are pleased to be delivering high-quality, affordable housing for the area. We would like to thank our partners on this project, Homes England, Stevenage Borough Council, Lovell Partnerships, Turner & Townsend and Maccreanor Lavington who have all helped us get to this important stage.”

Cllr Jeannette Thomas, Deputy Leader of the Council and Executive Member for Housing and Housing Development, commented: “This phase of works focuses on the building of affordable homes, and our thanks go to The Guinness Partnership for the speedy delivery of these. Alongside homes, the development brings a wide range of other benefits that will support the town centre, and current and future residents.  Our town centre needs a variety of uses so it can continue to thrive. As a council, we strive to deliver the best for Stevenage and this development is an example of that”.

Mick Laws, Regional Managing Director at Lovell said: “We are delighted to be celebrating the topping out at this latest development we are delivering for The Guinness Partnership. We are making excellent progress in line with our programme and are on target to deliver the much-needed affordable homes early next year.”

The first phase will complete in Spring 2025.

Early works taking place on the former Swingate House site

A series of early works are underway on the former Swingate House site in Stevenage Town Centre in preparation for construction of the new development. 261 homes and a commercial unit will be built, with works expected to take two years to complete.

As part of the preparatory works, contractor Gilbert-Ash are carrying out works including the removal of some of the debris on the site, in order to level out the ground to install the piling which will create the site foundations. Material from the demolition – known as crush – will be reused as part of the foundation works.

The main construction works will begin later in the Spring.

Cllr Richard Henry, Leader of Stevenage Borough Council, commented: “It is fantastic to see these works on the site.  This scheme will help to diversify the uses within our town centre, encouraging spend and supporting our existing businesses and attracting new ones to benefit our local communities. This is a really exciting time for the town as we continue to create a thriving town for people to live, work and visit.”

The former Swingate House site forms part of the wider SG1 masterplan for Stevenage Town Centre, which in its entirety will deliver new homes, jobs, office and retail space, alongside new public spaces.

Kevin Cowin, Director at Mace, commented: “The commencement of works to enable the redevelopment of the Swingate House site is an exciting milestone in Stevenage Town Centre’s regeneration. Mace is proud to play a key role in delivering this with the Council and our local partners.”

Activity is taking place within the current hoarding line and there will be no impact to traffic using any of the surrounding roads.

Adrian Hawkins OBE, Chair of the Stevenage Development Board, added: “We are very excited to see the works being undertaken on the former Swingate site as these underline the commitment to developing a centre which will create vibrant new opportunities for the population of Stevenage.

“This work will be a catalyst to other phases that will not only benefit the town centre but also offer much improved options for leisure, dining and work. Town centres across the UK are facing up to radical changes and we are proud that Stevenage is at the forefront of this transition which will prove to be a very positive and dynamic change.”

The site is being brought forward by Mace, in partnership with Stevenage Borough Council.

A relocated Stevenage Museum: Your feedback

As part of long-term transformation proposals for Stevenage Town Centre, the relocation of Stevenage Museum is in its early stages of discussion. Earlier this year, Stevenage Borough Council asked the local community to share their views on what people would expect from a relocated museum.

Almost 300 people completed the survey, providing important feedback as we look to further celebrate and expand the museum so that the rich history of the town can continue to be told.

Stevenage Museum is well loved by the community and you told us that it is friendly and welcoming with informative and educational displays. However, you find it to be small and dark, and hard to find. The community would like to see the museum relocated to a more central location with different opening hours, and improved facilities including a café and better toilet facilities, including accessible toilets.

Questions were also asked about future activities and events within the future space. Family friendly activities, educational events such as object handling and interactive experiences such as virtual reality, were most important to you.

Cllr Richard Henry, Leader of Stevenage Borough Council, commented: “I would like to thank everyone who answered this survey, providing important information which will help us to deliver a museum that our communities have helped to shape.  Our ambition is that this new space is an even better focal point to celebrate the arts and culture of our town, allowing us to better celebrate our heritage”.

Cllr Loraine Rossati, Executive Member for Culture, Leisure and Information Technology, said: “We are committed to working with our communities, and will continue to involve local people and communities in developing our future museum. The feedback shared demonstrates how people are keen to work with us, and we look forward to returning with further opportunities for feedback in due course”.

Jo Ward, Curator at Stevenage Museum, added: “There is so much for everyone to see and enjoy at the museum, and we value feedback shared to help us create exhibitions and exhibits that are enjoyed by everyone. Relocation gives us this opportunity to be more ambitious and to expand our programme more widely. Thank you to everyone who participated!”

Work continues on the museum relocation and updates – including further opportunities to comment – will be shared in the future.

Community asked to help shape relocated Stevenage Museum

As part of long-term transformation proposals for Stevenage town centre, the relocation of Stevenage Museum is in its early stages of discussion. This would see the museum relocate from its current home in the under croft of the Church of St Andrew and St George to a space in the centre of the town. Stevenage Borough Council is asking the community to share their views on what they expect from a relocated museum.

Stevenage Museum is a key feature of Stevenage town centre. Showcasing the history of the town, along with a programme of events for all the family, the museum is a much-loved community space that celebrates the arts, culture and history of the UK’s first New Town. It deserves to be celebrated and expanded so that the rich history of the town can continue to be told.

If you’re a resident, community group or business, please complete our survey with your thoughts and ideas on what should be incorporated within a relocated museum. The aim is to create a multi-purpose museum with the flexibility to adapt to different kinds of activities, events and exhibitions.

The closing date for completing the survey is Friday 7 July at 3pm. The survey can be found online via https://forms.office.com/e/kw0cVn3aDA, with hard copies available at Stevenage Museum and Stevenage Central Library.

Cllr Richard Henry, Leader of Stevenage Borough Council, commented: “Our ambition is that this new space is an even better focal point to celebrate the arts and culture of our town, allowing us to better celebrate our heritage. We are the UK’s first New Town and throughout our regeneration we have sought to embed our heritage, arts and culture into the wider programme. The museum project sits at the epicentre of this”.

Cllr Loraine Rossati, Executive Member for Culture, Leisure and Information Technology, said: “This is only the start of our plan to involve local people and communities in how our museum develops. We have so much history to be proud of across the town, and we encourage everyone to use this opportunity to be part of this journey with the museum”.

Jo Ward, Curator at Stevenage Museum, added: “There is so much for everyone to see and enjoy at the museum, and we are constantly looking for new ways to celebrate Stevenage. Whilst we do love our current home, relocating gives us the opportunity to be more ambitious and to expand our programme more widely, all the while creating a space for the community to enjoy. We need your help and look forward to hearing people’s views!”.

Multi-Storey Car Park adjacent to Stevenage Railway Station opens

The new multi-storey car park adjacent to Stevenage Railway Station is open. The car park is operational 24 hours a day and is a long stay car park.

The new car park provides 622 spaces, an increase from the previous car park that had 339 spaces. There are 30 blue badge spaces, as well as 30 spaces that are available for electric vehicle charging. There is CCTV in the building and cashless pay machines.

In addition to vehicles, there is secure parking for 80 bicycles in a dedicated, covered space adjacent to the car park. There is also space for three larger cycles. This facility is being run by Spokesafe.

A series of Frequently Asked Questions will provide you with information on the facility, including the cycle storage. Please see these below.

Q: What is the tallest vehicle that can enter?

A: The car park has a height restriction of 2.2 m. Vehicles over this height can park in the Railway South car park.

Q: How many electric vehicle points are there?

A: 30 spaces will be immediately available for use by electric cars. There are further car parking spaces that have the necessary infrastructure to be converted to electric vehicle spaces as the demand increases.

Q: How do you pay for electric vehicle charging?

A: Payment is taken through the Blink Charging – EB Go! app, using the same provider as at St George’s multi-storey car park, The Forum car park and on-street on Swingate.

Q: Will the charging points charge all electric vehicles?

A: The charging points will give a charge at up to 7kW via a type 2 socket which is compatible with almost all EVs on the market.

Q: Where are the blue badge spaces located?

A: The blue badge spaces are split across different levels, with most of the spaces at ground level. The car park has two lifts to allow movement between floors. The spaces are located as close as possible to the lifts.

Q: What hours will the lifts be in operation?

A: The lifts are in operation during train running times.

Q: Are there columns throughout the car park?

A: No, the car park contains no columns. This design creates more unobstructed space for individual cars and to allow ease of parking and manoeuvring.

Q: Where is the entrance and exit?

A: The entrance and exit to the car park is on Lytton Way, as it was with the former surface level car park. There are two entrance barriers and two exit barriers.

Q: Does the car park use chip coins like the others in the town?

A: No. The car park uses licence plate registration. This system calculates how long a car has been in the car park without the need for chip coins.

Q: How much does it cost to park?

A: The parking costs are available here: Parking (stevenage.gov.uk). Parking charges are reviewed for all car parks annually.

Q: How do I purchase a season ticket?

A: Information about purchasing a season ticket can be found on our website: Car Park Season Tickets (stevenage.gov.uk)

Q: I have been using a season ticket in another car park. Will it transfer across?

A: As long as the appropriate details have been provided to our car parks team, this will transfer across to the new car park.

Q: Where do taxis collect people from?

A: The taxi rank remains in its usual location and pick-ups and drop offs are not affected. You cannot pick up and drop off in the new car park site.

Q: Are the two-tier cycle stands remaining?

A: The two-tier cycle stands within the taxi rank location remain as they are.

SPOKESAFE SECURE CYCLE STORAGE

Q: What is Stevenage Railway North Secure Cycle Parking?

A: Stevenage Railway North Secure Cycle Parking provides a safe place for bikes to be left, in a secure storage facility operating 24 hours a day, seven days a week. There are 80 spaces available, along with 3 spaces for larger bikes. The facility is covered to protect bikes from the elements.

Specialist operator Spokesafe will manage the storage through its purpose-built app.

Spokesafe provide cyclists with access to a network of secure places to park. The Stevenage facility accepts bikes only, with three spaces for larger cycles.

There is a repair stand available next to the storage.

Stevenage Railway North Secure Cycle Parking (spokesafe.com)

Q: Where is it located?

A: The secure cycle parking is located at the pedestrian entrance of the new multi-storey car park, which is opposite the bottom of the stairs as you exit the railway station towards the taxi rank.

Q: When is it open?

A: The cycle parking is now open. It will be open 24 hours a day, 7 days a week, all year round.

Q: How does it work?

A: Cyclists can gain access to the facility via the Spokesafe app, which you will need to sign up to. When you would like to park your bike, log into the app to request a code to gain entry to the building via a keypad. You should still bring a lock to secure your bike to the stand.

Q: What is the price?

A: Membership costs £10 a month or £1 per day for Pay As You Go bookings. Monthly memberships provide unlimited access to the facility.

Q: Where do you subscribe?

A: You can sign up at www.spokesafe.app. Please note this will require a form of photo ID to complete the registration. All members receive full access instructions once they have signed up.

Q: Do I get a reserved space?

A: Membership provides users with access to the facility and you are not allocated a reserved space. However, Spokesafe monitor usage levels closely and will pause taking on new members should the facility be regularly full.

Q: How long can I leave my bike in the facility for?

A: Bicycles can be left for up to 1 month. Bike dumping is something that Spokesafe monitor. When signing up you will add your bicycle to Spokesafe’s database, and the owners of any bikes which appear to be abandoned will be contacted. If Spokesafe do not hear back from you, the bike will be donated to charity.

Q: What happens if I need help accessing the facility?

A: For general enquiries & questions, please email [email protected].

Spokesafe operate a 24/7 emergency helpline where you can speak to a friendly member of their team straight away. The number is 020 3488 0060.